We anticipate that you will be delighted with the pieces you purchase from Lorfords. However, where necessary we offer a full refund policy. Please inform us via e-mail or telephone within 48 hours of delivery if you wish to return an item.
Returned stock must be delivered to our warehouse within 14 days, in the same condition it left us. The cost to return will be equal to the original delivery cost and will be deducted from your refund. We do not refund the original delivery cost.
We are unable to offer refunds, unless faulty, for any made to order items in our Created range.