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Lorfords Promise

An experience that’s as unique as our antiques

When you choose Lorfords you choose an experience, not a transaction. We exist solely to connect you with the world’s most beautiful decorative antiques and make it as easy as possible for them to become a part of your home.

The Lorfords Promise, therefore, is your assurance that we are utterly invested in making your shopping experience a joy and entirely dedicated to matching you only with the decorative antiques you truly love.

We Promise

Europe’s largest collection of decorative antiques

We promise to add to our huge range of antiques every week so you can be sure you’re choosing from one of Europe’s most diverse, unique and interesting collections.

Fully-vetted professional sellers only

We promise to only connect you with decorative antiques from fully-vetted professional antique sellers. We personally assess every seller we work with to make sure they meet our high standards.

Insured delivery to wherever you are in the world

We promise that your item will be delivered to you on time and safely. We work with some of the best shipping handlers and couriers in the UK and Europe. Our own logistics team are experienced, fully-insured professionals who will collect, pack, and deliver your item to the address (and room) of your choice.

Gold standard protection online

We promise that your online shopping experience is fully protected. Your details are entered on a secured page and then transferred using SSL technology.

Dedicated support service 

We promise to be available to support you at all points during your Lorfords experience. We can advise you on the pieces available, discuss your ideas and requirements, and resolve any questions, queries or concerns you may have.

Easy returns and refund service

We promise that if you want to return an item to us, we will refund its full cost to you. All we need to know is that you’d like to return the item within 48 hrs of it being delivered to you. You can do this via email or by calling us.

Newsletter Fashion Box
Newsletter Fashion Box